Mersaco - Careers - Supply Chain Coordinator

JOB SEARCH / Supply Chain Coordinator

Job Responsibilities
  • Provide Materials Management (MM) advices to distributors and hospitals to ensure safety-stocks and documents expectations are in line with updates and corporate policies.
  • Inform customers of any delays in picking up containers from the Port to avoid detention/ demurrage (payment of additional charges).
  • Handle all incoming customers and distributors’ related claims and complaints (short shipments, damaged goods, expired goods, undertaking letters, wrong prices & any other customer related complaints). Create a file for each new complaint in order to have proper backup documentation and traceability which will help the Finance department.
  • Ensure orders are entered promptly and accurately the soonest.
  • Follow up to issue Debit/Credit for approved discrepancies and update the Debit/Credit database accordingly for any claim related issues.
  • Provide complete and fast customers service on all MM related issues to internal and external customers.
  • Ensure and manage filing of MM-related documentation.
  • Create monthly check of open-orders to prevent incorrect delivery conditions and commissions from being invoiced.
  • Prepare reports showing no discrepancies and/or rectifications on monthly basis.

 

Qualifications
  • Minimum 2 years of experience in Logistics and Demand fields
  • Bachelor Degree in Commerce/Sciences,  Finance or equivalent
  • Fluency in English
  • Proficiency in Microsoft Office Excel and Word
  • AS400/Manugistics experience is desirable

Reporting Line: Demand and Logistics Manager

 

 Location: Lebanon

 

 Please send your CV to hr@mersaco.com

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